What was the problem?
Salons run on a paper diary, a card machine and a WhatsApp group. Bookings clash, GST invoices are typed by hand, memberships are tracked in someone's head and a chain with five branches has five versions of the truth. The software had to replace all of it without a training course.
- Appointments involve a stylist, a room and a duration, and any one of them can be double-booked.
- Indian billing means GST, UPI, cash, cards and wallets on the same invoice, with packages and vouchers applied correctly.
- Owners want one view across locations while staff should only see their own chair.
- Customers book from Instagram, the website and the phone, and all of it has to land in one calendar.




